Privacy policy
Easy Restore (RaAutoShopGmbH), Genossenwiese 33 8855 Wangen SZ, is the operator of the website www.easyrestorestore.com and the services offered on it and is therefore responsible for the collection, processing and use of your personal data and the compliance of the data processing with the applicable data protection law. Your trust is important to us, which is why we take the issue of data protection seriously and ensure appropriate security. It goes without saying that we comply with the legal provisions of the Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (OFADP), the Telecommunications Act (TCA) and other applicable data protection provisions of Swiss or EU law, in particular the General Data Protection Regulation (GDPR). Please take note of the following information so that you know what personal data we collect from you and for what purposes we use it.
1 – Accessing our website
When you visit our website, our servers temporarily store every access in a log file. As with every connection to a web server, the following technical data is recorded without any action on your part and stored by us until it is automatically deleted after 12 months at the latest:
– The IP address of the requesting computer,
– the name of the owner of the IP address range (usually your Internet access provider),
– the date and time of access
– the website from which the access was made (referrer URL), if applicable with the search term used,
– the name and URL of the retrieved file
– the operating system of your computer
– the browser you are using (type, version and language),
This data is collected and processed for the purpose of enabling the use of our website (establishing a connection), ensuring system security and stability in the long term and enabling the optimisation of our website as well as for internal statistical purposes.
2 – Purchasing in the online shop
If you wish to place orders in our online shop, we require the following data to process the contract:
– First name and surname
– Billing address (and delivery address if different)
– Payment details (depending on the payment method selected)
– Date of birth
– Your address
– email address
Unless otherwise stated in this privacy policy or unless you have given your separate consent, we will only use the aforementioned data to process the contract, namely to process your orders, deliver the ordered products and ensure correct payment. If you provide us with personal data of other persons, e.g. data about the recipient of a gift, please only provide us with personal data of the recipient if you are authorised to do so in accordance with the applicable data protection laws and if the other person agrees that you provide us with the personal data for the purposes of processing. The legal basis for data processing for this purpose is the fulfilment of a contract in accordance with Art. 6 para. 1 lit. b GDPR.
3 – Disclosure of data to third parties
We only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship. In addition, we pass on your data to third parties if this is necessary in the context of using the website and processing the contract (including outside the website), namely processing your order or your support enquiry. This includes the respective transport service provider responsible for the dispatch of ordered goods and the respective external service provider entrusted with the processing of your support enquiry. The website is hosted on Shopify’s servers. The data is passed on for the purpose of providing and maintaining the functionalities of our website. This is our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Finally, we forward your credit card information when you pay by credit card on the website via the payment service provider STRIPE and PAYPAL credit card issuer and to the credit card acquirer. If you decide to pay by credit card, you will be asked to enter all mandatory information. The legal basis for passing on the data is the fulfilment of a contract in accordance with Art. 6 para. 1 lit. b GDPR. With regard to the processing of your credit card information by these third parties, we ask you to also read the General Terms and Conditions and the privacy policy of your credit card issuer.
4 – Transfer of data abroad
We are authorised to transfer your personal data to third-party companies (contracted service providers) abroad for the purposes of the data processing described in this privacy policy. These companies are obliged to protect data to the same extent as we are. If the level of data protection in a country does not correspond to that in Switzerland or the EU, we contractually ensure that the protection of your personal data corresponds to that in Switzerland or the EU at all times.
5 – Cookies
Cookies help in many ways to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer’s hard drive when you visit our website.
We use cookies, for example, to offer you the shopping basket function across several pages and to temporarily save your entries when you fill in a form on the website so that you do not have to repeat the entry when you call up another subpage. Cookies may also be used to identify you as a registered user after you have registered on the website without you having to log in again when you access another sub-page.
Most Internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears when you receive a new cookie. On the following pages you will find explanations of how you can configure the processing of cookies in the most common browsers:
– Microsoft Windows Internet Explorer
– Microsoft Windows Internet Explorer Mobile
– Mozilla Firefox
– Google Chrome for desktop
– Google Chrome for Mobile
– Apple Safari for Desktop
– Apple Safari for Mobile
If you deactivate cookies, you may not be able to use all the functions of our website.
6 – Tracking
We use so-called tracking links, e.g. for Google Analytics, for the purpose of the needs-based design and continuous optimisation of our website, as well as the control of advertising measures on external platforms.
Tracking links are used for:
– Lightspeed, this tracking is used to optimise the online shop by means of variant testing (so-called A/B testing). Your IP address is anonymised. This means that no conclusions can be drawn about your person.
– Facebook pixel tracking, if you are logged in to Facebook and visit our online shop, data is transmitted to Facebook which allows the display of targeted advertising. The according to the following guidelines. Authorisation for this can be deactivated in your Facebook profile.
– Google Analytics, the provider of Google Analytics is Google Inc, a company of the holding company Alphabet Inc, based in the USA. Before the data is transmitted to the provider, the IP address is shortened by activating IP anonymisation (“anonymizeIP”) on this website within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In these cases, we use contractual guarantees to ensure that Google Inc. complies with an adequate level of data protection. According to Google Inc., under no circumstances will the IP address be associated with other data relating to the user. Further information about the web analysis service used can be found on the Google Analytics website. Instructions on how you can prevent your data from being processed by the web analysis service can be found at http://tools.google.com/dlpage/gaoptout?hl=de.
7 – Right of access, rectification, erasure and restriction of processing
You have the right to request information about the personal data that we store about you. In addition, you have the right to have incorrect data corrected and the right to have your personal data deleted, provided that this does not conflict with any legal obligation to retain data or any authorisation that allows us to process the data. You can contact us for the aforementioned purposes via the e-mail address [email protected]. We may, at our discretion, request proof of identity in order to process your requests.
8 – Data security
We use suitable technical and organisational security measures to protect your personal data stored by us against manipulation, partial or complete loss and against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments. You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share your computer with others.
9 – Storage of data
We only store personal data for as long as is necessary to use the above-mentioned tracking and analysis services and for further processing within the scope of our legitimate interest. We store contractual data for longer, as this is required by statutory retention obligations. Retention obligations that require us to retain data arise from accounting and tax regulations. According to these regulations, business communications, concluded contracts and accounting documents must be stored for up to 10 years. If we no longer need this data to perform the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.
